Tech Support



Tutorials

Tutorials View Flash tutorials on the following topics: your netID and password; a GLL course's Blackboard Web site; and set-up for Breeze web conferencing software. Don't have Flash? Download a free Flash player.

Video

Watch Gifted Learning Links, the Flash video This six-minute video highlights online tools used by Gifted LearningLinks instructors to build community and create challenging and engaging courses. From discussion boards to chat sessions, virtual field trips and student work display boards, this video demonstrates just how rich the online learning experience can be. You may also download a PowerPoint presentation that describes the nuts and bolts of the Gifted LearningLinks program. Don't have Flash? Download a free Flash player.

Tech Support Request Form
For tech support with issues not covered in the tutorials above and FAQs below, please fill out the Gifted LearningLinks Tech Support Request Form, so that we are better able to help you troubleshoot any technical difficulties you may experience along the way.


Technology FAQs

• What are the recommended browsers to use with Blackboard?
• How do I log into my course site?
• I have my NetID and password, but I am unable to log into Blackboard successfully. What should I do?
• I was able to log in to Blackboard, but I do not see a link to my course site. What should I do?
• How do I access the Discussion Board?
• How do I use the Digital Dropbox to turn in assignments?
  
• I received an e-mail saying that I need to change my password. Do I really need to do this?
• What happens if I forget to change my password?
• How do I change my e-mail address in Blackboard?
• I have a question about an issue not listed above. Whom should I contact?